Shipping policy

Pozer.store Shipping Policy Highlights
  • Courier Services: Shipments are processed via major local courier networks in Serbia, such as Post Express, DExpress, or Aks Express.
  • Processing & Delivery Times: Orders are processed within 1 to 2 business days, with a standard local transit time of 1 to 3 business days (excluding Sundays and public holidays).
  • Shipping Rates: Explicitly notes that shipping costs are calculated at checkout or paid directly to the courier, depending on your promotional thresholds (e.g., free shipping over a specific RSD amount).


  • Cash on Delivery (Pouzećem): Clarifies that for cash payments at the door, the courier service may charge a minor legal handling/postal transfer fee (standard practice in Serbia), paid directly by the buyer.
  • Package Inspection: Instructs customers to inspect the outer packaging upon delivery and report any visible damages immediately to both the courier and pozer.store support within 24 hours to secure transit insurance protection.